Local to New Mexico
Privacy Policy
Effective Date: May 1, 2026
Roofers of the Southwest ("we," "us," or "our") is a licensed contractor operating in the State of New Mexico (License #409871). We value your privacy and are committed to protecting the personal information of our clients and website visitors. This policy outlines how we handle your data in compliance with New Mexico state laws and industry standards.
1. Information We Collect
We collect information necessary to provide accurate roofing and gutter assessments and to fulfill our service contracts.
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Personal Identifiers: Name, phone number, and email address.
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Property Information: Physical address, property type, and specific details regarding your roof or gutter system.
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Project Documentation: Photos of your property, insurance claim details (if applicable), and project specifications.
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Technical Data: Your IP address and browsing behavior while on our website (collected via cookies) to help us improve site performance.
2. How We Use Your Information
Your information is used strictly for business operations, including:
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Providing quotes and responding to form submissions.
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Scheduling on-site inspections and installation crews.
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Processing payments and managing project billing.
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Communicating regarding warranties or maintenance reminders.
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Marketing our services to you (only if you have opted in).
3. Data Sharing & Third Parties
We do not sell your personal information. To provide our services, we may share limited data with:
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Suppliers & Manufacturers: To order materials or register product warranties for your property.
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Insurance Companies: Only at your request, to assist with claims related to roof or gutter damage.
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Legal Compliance: To comply with New Mexico state regulations or in response to a lawful subpoena.
4. New Mexico Privacy Rights
As a New Mexico resident, you have the right to:
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Request a copy of the personal data we hold about you.
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Request that we correct any inaccurate information.
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Request that we delete your personal data (subject to legal requirements to maintain business records for tax and licensing purposes).
5. SMS and Text Messaging
By providing your phone number and opting in via our website forms, you consent to receive text messages regarding your project status or scheduling. You can reply "STOP" at any time to opt out.
6. Contact Information
If you have questions regarding this policy or your data, please reach out to us:
Roofers of the Southwest
NM License: #409871
Email: Roofersofthesouthwest@gmail.com
Phone: (505) 358-2239